HIPAA Notice of Privacy Practices

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

When this Notice of Privacy Practices ("Notice") refers to "Super Healthy Rx," "we," "our," or "us," it refers to Natural Smart Health LLC, doing business as Super Healthy Rx, including our pharmacy partners, licensed healthcare providers, and authorized employees involved in your care. We are required by federal law (HIPAA) to maintain the privacy of your protected health information ("PHI"), provide this Notice describing our legal duties and privacy practices, follow the terms of the Notice currently in effect, and notify you if a breach occurs involving unsecured PHI.

This Notice explains how we may use and disclose your PHI, the rights you have regarding your PHI, and our obligations to protect it. We reserve the right to update or modify this Notice at any time. If material changes are made, we will post the updated Notice on our website and make it available upon request.

I. HOW WE MAY USE AND DISCLOSE YOUR PHI

We may use or disclose your PHI for treatment, payment, and healthcare operations, as well as certain other uses permitted or required by law. Any use or disclosure not described here will only occur with your written authorization, which you may revoke in writing at any time.

A. Treatment

We may use and disclose your PHI to provide pharmacy and health services. This includes sharing PHI with physicians, pharmacists, pharmacy technicians, and other healthcare professionals involved in your treatment. You will receive prior notice and may opt out of any subsidized treatment communication.

B. Payment

We may use and disclose PHI to obtain payment for services, secure prior authorizations, verify insurance coverage, and determine whether your health plan covers a specific medication or service.

C. Healthcare Operations

We may use and disclose PHI to support administrative and operational functions of our business, including:

Quality assessment and improvement

Internal audits

Compliance reviews

Staff training

Administrative and business management activities

D. Prescription Reminders & Health Information

We may use PHI to contact you about prescription refills, treatment options, or health-related services that may benefit you.

E. Family Members & Personal Representatives

Unless you object, we may disclose PHI to family members, close friends, or individuals you identify who are involved in your care or payment. If you are unable to agree or object, we may use professional judgment to determine whether disclosure is in your best interest.

F. Other Uses & Disclosures Permitted or Required by Law

We may use or disclose PHI without your authorization for:

Compliance with federal, state, or local law

Public health activities (disease reporting, adverse event monitoring, etc.)

Health oversight (audits, inspections, investigations)

Judicial or administrative proceedings (court orders, subpoenas, etc.)

Law enforcement (to report certain injuries or comply with legal requests)

Coroners, medical examiners, and funeral directors

Organ and tissue donation processes

Approved research activities

Preventing a serious threat to health or safety

Military, national security, or intelligence purposes

Protection of government officials

Correctional or custodial situations if you are an inmate

Workers' compensation and similar programs

II. YOUR RIGHTS REGARDING YOUR PHI

You have the following rights regarding your PHI:

A. Right to Request Restrictions

You may request limitations on how we use or disclose your PHI. We are not required to agree except when the disclosure is for payment or healthcare operations and you paid out-of-pocket in full.
You must specify (1) the restriction requested, (2) what information it applies to, and (3) to whom it applies.

B. Right to Confidential Communications

You may request that we communicate with you using alternative methods or locations (e.g., sending mail to a different address). We will honor all reasonable requests.

C. Right to Access & Obtain Copies

You may access, inspect, or obtain a copy of your PHI, including electronic PHI.
We may charge a reasonable, cost-based fee for copies or postage.
In limited situations, we may deny access; if denied, you may request a review.

D. Right to an Accounting of Disclosures

You may request a list ("accounting") of non-routine disclosures of your PHI for up to six (6) years prior to your request.
You may receive one free accounting per year; additional requests may incur a fee.

E. Right to Request Amendments

If you believe PHI we have is incorrect or incomplete, you may request an amendment in writing.
We may deny the request if we did not create the information, or if it is already accurate and complete.
You may submit a written statement of disagreement if your request is denied.

F. Right to a Paper Copy of This Notice

You may request a paper copy of this Notice at any time, even if you have received it electronically.

G. Right to Opt Out of Fundraising Communications

Your PHI will not be used for fundraising, and we will not sell PHI without your written authorization.

III. QUESTIONS OR COMPLAINTS

If you have questions about this Notice, or if you would like to exercise your rights, please contact:

Super Healthy Rx
c/o Natural Smart Health LLC
Attn: Privacy Officer
1530 P B Lane
Wichita Falls, TX 76302
United States
Email: support@superhealthyrx.com

If you believe your privacy rights have been violated, you may file a complaint with us or with:

Secretary, U.S. Department of Health and Human Services
200 Independence Avenue SW
Washington, DC 20201

You will not be retaliated against for filing a complaint.